Thursday, November 4, 2010

How to survive office meetings

If you're a young professional (comme moi) and have recently joined the ranks of the employed, chances are that you've been involved in one or more 'meetings' at your workplace. Now meetings come in all shapes and sizes but I am talking about the ones where you don't know jack about whatever it is that's going on, but are expected to participate nonetheless since your post graduate course had a subject that contained a fleeting reference to the topic which is to be discussed at the meeting, the same one you never paid any serious attention to out of sheer laziness. Sound familiar?

If so, fear not...you're not alone. Here are some pointers which will not just help you survive this atrocity, but may even allow you to leave the conference room with your head held high. But before we do that, let's quickly brush up on our basics.

The People

1. The Meeter: Usually your superior/boss, s/he is the one responsible for bringing you to the meeting. S/he is not responsible for getting you out though.
2. The Meetee: It could be a client who's paying you, or someone you are paying to get some work done,  either ways, the basic principle remains the same i.e the meeters are a bunch of idiots.
3. You

The Location

Like football matches, meetings can be held at home or away. In this case, home means your place of work and away usually means the meetees' place of work. Meetings at neutral venues too are possible, but rarely heard of (meaning, the author has not experienced them so far). Also like football matches, home advantage is always preferred.

Things to carry

A pen/pencil, something to write (a notebook or a few pieces of paper), your business card and your wits.

All right then, now that we know the basics, lets move on to the advanced levels. Since the whole point of this exercise is to project your inherent knowledge/intelligence over and above its true value, pay careful attention to the following points.

1. Walk the talk: Walk into the meeting like you own the place. If the meeting is in your own office, quickly grab the farthest available seating place from the meetees. If you're on an away mission, do the same. Just remember to ask permission before plonking your butt down.
Why this works: Walking in with confidence shows that you are, well, confident. This is especially required in cases where you're not confident. Asking permission from the hosts signifies that you're cautious and know your limitations. Also note the subtle exploitation of home advantage.

2. Card Swap: Once all the participants are in and have settled down (usually marked by a 1 degree rise in room temperature) start exchanging business cards. After the cards have been exchanged, spend a couple of minutes familiarising yourself with the names, designations and qualifications of the meetees. 
Why this works: Initiating information exchange is always good. It show the meetees that you're not intimidated by them, and it shows your bosses that you can hold your own in an alien situation. This will also give you an idea of the hierarchy amongst the meetees.

3. Flow with it: During any meeting, digressing from the topic is as common as the common cold. It is bound to happen. When it does, do not try to bring the discussion back to the original topic. Let it sway as far off course as possible. Take a few swings yourself if you're comfortable with the pseudo-topic. Try and bring up one if you're not. If you can't do anything, pretend to agree with the dominant party.
Why this works: After the meeting, no one can complain that you didn't speak much. This gives you a chance to show that you're well versed in topics other than work and also hides the fact that you didn't know much about the original topic.

4. Silence is golden: Body language plays an important part in all meetings. While we've already discussed the significance of a confident entry at the onset, the following table gives you a guide on how best to use non-verbal communication.
If You
Your boss cracks a joke Laugh heartily
The meetee cracks a joke Copy your boss' reaction
Your boss is answering a question Stare blankly into space and occassionally scribble something
(this will make it seem like you're thinking)
You have to answer a question Tell them whatever you know
(Do not fudge. If you don't know anything, say so)
The meetees are being criticized Pretend to agree with your boss
Your boss is being criticized Let him have it, lest the critique starts flowing your way
You're being criticized Accept it. Take copious notes and if at all you have something to say, wait for the daggers to stop flying

5.Improvise: Despite all the worldly wisdom the author has gained over the course of several meetings, it is possible that the situation you find yourself in is not covered in the above treatise. In such cases, the only thing that works is improvisation. Just remember two things:
A. Do not make the people who're paying you look bad.
B. Do not use more than half of your lying prowess. There is a high chance that these lies will come back and bite you in the posterior, so smaller the better.

So that's it! Five simple points (and a few sub-points) to make the first steps in your professional life a little bit easier. I'm sure you realize that compiling this guide has been a pain staking process, and it needs to be updated constantly. So, send only your positive feedback to me as I love hearing good things from you :)

Disclaimer: Use at your own risk. The author shall not be held responsible for any embarrassments that might arise due to the use of this guide.

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